Research, Conflict Coaching, Mediation & Strategic Storytelling

3rd Act Stories provides research, conflict coaching, mediation, crisis communication, stakeholder engagement, and strategic storytelling services for organizations and individuals navigating complex conversations and high-stakes decisions. Founded by Robert Polanco, a strategic communicator with nearly 25 years of experience, 3rd Act Stories draws from law enforcement, FBI service, human intelligence, crisis negotiation, mediation, crisis counseling, and community engagement. The firm helps clients build trust, reduce conflict, strengthen relationships, and communicate with clarity in sensitive environments. 3rd Act Stories supports government, academic, nonprofit, and private-sector clients with practical strategies for understanding people, resolving tension, and moving conversations forward.

Our mission

3rd Act Stories exists to help individuals and organizations navigate conflict, build trust, and communicate effectively through research, mediation, conflict coaching, crisis communication, and strategic storytelling.